Kia India has rolled out a one of its kind ‘Satisfaction Guarantee Scheme’ for the flagship Carnival offering. It's basically a product return scheme under which new buyers can render the Carnival MPV to Kia within the first 30 days of purchase if they are not satisfied with it. This scheme is valid on all variants of the Kia Carnival.
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It is to be noted that only 95% of the total cost will be given back to the customers, including the vehicle’s ex-showroom price, registration, and other overhead expenses. However, the vehicle should not clock more than 1,500km from the date of purchase. Also, there should be no damages, failures, and pending claims. Besides, the owner will also be required to submit all the documents of the concerned vehicle and a No Objection Certificate (NOC) from the financer (in the case of finance).
Commenting on the initiative, Tae-Jin Park, executive director, and CSBO, Kia India, said-
Last month, we introduced our new brand purpose of inspiring consumers through products and services and their experiences with the brand. The ‘Satisfaction Guarantee Scheme’ is the first step to bring this purpose to life and is designed to offer a differentiated Kia ownership experience to our customers, prioritizing their peace of mind during these testing times. The growing popularity of our class-leading MPV has been extremely encouraging for us and this initiative aims to enhance customer belief in Kia Carnival even further.
About Kia Carnival
Launched at the Auto Expo 2020, Kia Carnival is a more premium alternative to the Toyota Innova Crysta. Till now, the brand has sold over 6,200 units of the Kia Carnival in India with the top-spec Limousine variant reckoning for about 60% of the total sales. This is a huge number for a car of this segment.
Currently, the Kia Carnival is available in three variants: Premium, Prestige, and Limousine, which are priced between Rs 24.95 lakh and Rs 33.95 lakh (ex-showroom). The fully-loaded Limousine variant comes only with the VIP 7-seater arrangement. Besides, there are also three other seating configurations available with the Korean MPV that includes a 7-seater arrangement (2+2+3) with the Premium & Prestige variant, and an 8-seater (2+3+3) & 9-seater arrangement (2+2+2+3) with the mid-spec Prestige trim.
Also Read: Images Of Hyundai's Carnival Based MPV Leaked
In terms of features, the Carnival comes loaded up to the brim. The highlight includes three-zone climate control, dual sunroof, 8-inch touchscreen infotainment system with UVO connected car technology, 10.1-inch touchscreen display for middle-row entertainment, power sliding side doors, wireless charging, powered front seats, ventilated driver seat, electronic parking brakes with auto hold, etc. Safety is covered by six airbags, ABS with EBD, brake assist, ISOFIX child seat anchorages, electronic stability control (ESC), roll-over mitigation, hill start assist and cornering brake control, etc.
Underneath its bonnet, the Carnival is offered with a 2.2-liter diesel engine that belts out 200PS and 440Nm, paired to an 8-speed automatic transmission.
In the other news, Kia has already revealed the fourth-gen Carnival. It is expected to launch in India by 2022.
